You can help us to shape the outcome of the next CQC inspection of NSFT services

The partnership that coordinated #AVeryDifferentConversation about mental health services in east & west Suffolk (Healthwatch Suffolk, Suffolk Parent Carer Network, Suffolk User Forum, Suffolk Family Carers and Ace Anglia) are joining forces again.

This time, we’re asking for your recent experiences of mental health services. This is your chance to help us shape the outcome of the next Care Quality Commission (CQC) inspection of local mental health services provided by the Norfolk and Suffolk NHS Foundation Trust (NSFT).

NSFT services include Psychiatric Intensive Care Units, child and adolescent mental health services, community mental health services, community eating disorder services, crisis resolution, learning disability services and many others.

Your anonymised experiences and other evidence gathered by the partnership will be shared with the Inspection Manager at CQC. The regulator has told us that the feedback we provide will be considered before the inspection to help identify any current issues or concerns and specific questions it may ask of NSFT during its inspection.

How you can tell us about your care

We want to hear from you if you, or the person you care for, have experience of using any NSFT service within the last year. Feeding back is easy and you can be anonymous. Simply click the links below to visit our Feedback Centre, find services and leave a review.

Click here to feedback about NSFT overall (not service specific)

Click here  to view a list of specific NSFT services (e.g. Integrated Delivery Teams or CAMHS). Simply find the service you have been using and leave feedback.

Don’t miss this chance to share feedback – Review by 5th July 2019 to make sure your views are counted.