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Role – Communications Lead 18 hrs p/w. Permanent post

Suffolk User Forum, the organisation which represents the voices of people who use mental health services in the county, is urgently seeking a Communications Lead for 18 hours a week. Two main qualities will both be required.
Firstly, someone who enjoys writing & writes well. Someone able to engage with a diversity of people, listen to views, capture content and distil into the appropriate form required by service users, SUF’s board members, NHS & Suffolk County Council partners & the media.


Secondly, someone with a familiarity with mental ill-health personally or as a carer, or with other demonstrable experience, and empathetic to a person’s distress or emotion whatever the circumstances.
This will be a richly rewarding opportunity in a small & cohesive staff team with seven others. Our job description & person specification will tell you more. For more information and an informal conversation about the role please email hello@suffolkuserforum.co.uk leaving your name and contact number and preferred contact date/time and a member of our trustee board will contact you for an informal chat.


The salary will be £35,440 per annum pro rata for 18 hours pw @ £18.42 an hour (2023/4 rates, pay award for 2024/25 pending), equivalent to local government spinal column point 26

Communications Lead Job Description and Person Specification

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We are recruiting to a voluntary role on our trustee board.

Role – Finance Trustee

All trustees are responsible for SUF’s financial management and for approving the financial statements / accounts.

The finance trustee draws on their skills and experience to enhance the board’s discharge of its financial responsibilities. The post holder acts as the lead trustee in assisting the board to scrutinise financial reports. They advise on good financial governance including systems, controls, reporting and monitoring, advising the board on its reserves and investment policies.

Person Specification (additional to generic trustee requirements):

Essential: Book-keeping or accountancy experience.

Desirable: Accountancy qualification, experience of SAGE or similar software, experience of charity finance.

Time required – approx. half a day a month, including ten board meetings a year and the annual general meeting.

We welcome applications from people who have an understanding of mental health services, especially through personal experience as someone who uses services or as a family/parent carer.

We know that diverse board membership leads to better decision making and so we are keen to appoint from diverse backgrounds, younger people and women.

Message from Guenever Pachent, Chair of SUF’s board of trustees.

“Being a trustee in a charity is a rewarding role and a responsible one. We are accountable to members for ensuring that we stay true to our values and for using our resources as wisely as possible. On this page you can find out more about SUF, what being a trustee entails and how to apply. If you would like to arrange an informal chat, our contact details are below. Thank you for your interest.”

To Apply.

Interview dates will be arranged with individual applicants.

Further Information

Applicants can find out more about our impact and financial records through our Impact Reports and Annual Reports. The most recent published report can be read HERE.

Our Privacy Notice

To find out more about our privacy policy please click on the following link SUF Privacy Notice – Suffolk User Forum