A major point to remember – whether you are personally coping with abuse or whether you are concerned about the abuse of another – is that you are not alone. Abusers very often exploit the fact that someone may be (or feel) isolated. They can encourage, emphasise or create dependency in someone in order to exploit that feeling to their own advantage, and they can ridicule or dismiss your suspicions as a means of stopping you investigating. And, very often, they will rely on someone not disclosing, or the natural disbelief that many people hold when considering elder abuse, in order to keep on abusing.
One key way in which we address elder abuse is through our unique confidential freephone helpline, which provides information, advice and support to victims and others who are concerned about or have witnessed abuse, neglect or financial exploitation.
The helpline is available in England, Wales, Scotland and Northern Ireland – Monday to Friday, 9am to 5pm – and will not show up on your phone bill. Each nation has its own service, and callers can choose their relevant nation at the outset.
Action on Elder Abuse,
PO Box 60001,