This is our second review of mental health information available to patients on GP websites. We understand that talking to a doctor about mental health problems can feel very difficult for many people. Many people do not know how to begin this conversation or how to find the range of support that might be available to them in Suffolk. They do not always know that they can self refer to the Suffolk Wellbeing Service or speak to a mental health professional at their surgery. They also may not know that Suffolk User Forum can offer support for people to find out more about local support and resources.
This review has updated our review carried out in 2014to see how surgeries in Suffolk have developed their information about mental health resources in Suffolk.
To read the full report follow this link;
How to speak to your GP about your emotional well being or mental health follow this link;
Overview of findings;
We found that all surgeries are now offering on line patient information in the County, whether that is through a shared website or an independent website.
It is evident that more GP websites are promoting the Suffolk Wellbeing Service, thereby supporting people to have the opportunity for exploring local and accessible self help opportunities as an early intervention.
It is also very positive for SUF to find 13 GP websites included information about the Link Worker role (a mental health specialist from the Wellbeing Service working in a primary care). These surgeries were found to be providing their patients with the best information, especially for those who know they need and would value a level of more specialist support and infomration about resources to support their wellbeing.
It is however very disappointing that six surgeries still do not offer any information or support for their patients experiencing emotional distress or mental health problems. This really does now need to be addressed as a matter of urgency. SUF would really like to support these surgeries to develop their patient information and mental health awareness over this next year, to enable improved signposting and information for their patients.
We are pleased to report that four surgery websites now provide signposting to Suffolk User Forum for their patients. This is a positive improvement. We would recommend that other surgeries include Suffolk User Forum’s contact details, so that people unsure of the support available to them can speak to SUF and our new Mental Health Advocate, to find out more about the wellbeing resources and mental health support open to them across the County.