Stuart Richardson, (pictured above) chief operating officer for Norfolk and Suffolk Foundation Trust, explains how the new leadership team roles offer opportunities to develop and implement real system wide change for people with mental health and learning disabilities.
Stuart Richardson is registered learning disability nurse and has over 25 years’ experience in the NHS and voluntary sector managing a wide variety of clinical services. Stuart has always been passionate about equality and that of vulnerable people receiving the same level of health care as everyone else.
Stuart came to NSFT in August 2018, relocating from Manchester to Norfolk, to take on the new role of chief operating officer to ensure operational teams had the support and leadership needed to provide safe and effective person-centred care to all service users. Stuart and the executive team are pioneering in making changes in Norfolk and Suffolk regarding mental health transformation.
Our aim is to provide a management structure that will enable the service user experience to be at the heart of everything we do, with local decision making, excellent communication, and the ability for everyone to be involved in shaping and developing the organisation and for individuals to be able to grow their career with us.
Our new model will bring all acute and community services for working age and older adults into a single line place-based management structure. Care groups will work in partnership with their local sustainability and transformation partnership, develop networks and working relationships with clinical commissioning groups, GP practices, local residents and their workforce to shape and develop services that meet with the needs of their local population.
Our model is intended to be an equal coalition of leadership involving four equal partners; placing our service user experience at the centre of anything that we do. Each partner will have specific areas of focus within the care group, managing elements of delivery, with the expectation to work collaboratively with colleagues (see diagram below).
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