New COVID-19 Staff Support Line 0300 123 1335

A new COVID-19 support service for health and care staff across Norfolk and Suffolk has been launched
to help people cope with the immense pressures of working during the COVID-19 pandemic.


The Norfolk and Suffolk COVID-19 support service; run in partnership by MIND and Norfolk and
Suffolk NHS Foundation Trust (NSFT) will give all health and care staff rapid access to mental
health support from local mental health specialists.


Health and care staff can call the confidential COVID-19 support service on 0300 123 1335
Monday to Friday 09:30 – 16:30


Specially trained Suffolk MIND call handlers will offer emotional support, signposting and referral
into the dedicated COVID support clinical team run by NSFT if treatment is needed.


Diane Palmer, Lead Nurse at NSFT says: “We understand that some staff will find it uncomfortable to
switch from being a care giver to receiving support for themselves, but I would urge any staff out there
who are struggling to come forward – we are here to help.”

You can also find out more on the NSFT website through this link https://www.nsft.nhs.uk/Find-help/Pages/Norfolk-and-Suffolk-staff-support-line.aspx