We have received confirmation that Access Community Trust ceased trading on the 25th February 2026. This has resulted in the immediate closure of the four STEAM cafés across Norfolk and Suffolk, as well as the Dual Diagnosis service in … Read Article about Urgent Update – Immediate closure of Steam Cafes in Suffolk and Norfolk
News
What You May Want to Know – The NHS Federated Data Platform (FDP) and Palantir
At our last Stepping Forward event in 2025, people with lived experience raised important concerns about the involvement of Palantir in the NHS’s new Federated Data Platform (FDP). Attendees asked SUF to help ensure that service users are fully … Read Article about What You May Want to Know – The NHS Federated Data Platform (FDP) and Palantir
Spring 2026 – Coffee Crawl dates
The spring dates for the Norfolk and Suffolk NHS Foundation Trust Coffee Crawl are out. The mornings are held in community venues and are open to all adult service users, their families, and carers. It’s a relaxed and welcoming space to enjoy a cuppa … Read Article about Spring 2026 – Coffee Crawl dates
New GP Surgery changes to launch on 1st October in bid to end appointment scramble
Several major changes to how GP surgeries operate are set to come into effect from Wednesday, 1st October 2025, aimed at improving patient access and reducing the notorious “8 am scramble” for appointments. What’s changing from October … Read Article about New GP Surgery changes to launch on 1st October in bid to end appointment scramble
CQC recognises progress at Norfolk and Suffolk NHS Foundation Trust, but safety challenges remain
The latest Care Quality Commission (CQC) report on Norfolk and Suffolk NHS Foundation Trust (NSFT) shows continued progress by NSFT, with several areas receiving improved ratings. These improvements reflect the dedication and hard work of staff in … Read Article about CQC recognises progress at Norfolk and Suffolk NHS Foundation Trust, but safety challenges remain
NSFT invites feedback on new Carers Charter during Carers Week
Norfolk and Suffolk NHS Foundation Trust (NSFT) has collaborated with carers across both counties to develop a draft charter that outlines the Trust's commitment to supporting, listening to, and involving carers of people using the Trust's services … Read Article about NSFT invites feedback on new Carers Charter during Carers Week
NSFT launches free mental health self-help guides
The Norfolk and Suffolk NHS Foundation Trust (NSFT) has launched a new collection of free mental health self-help guides, available to view and download from their website. These accessible resources are designed to support users with a wide range … Read Article about NSFT launches free mental health self-help guides
Free dementia helpline service launches in Suffolk
A free dementia helpline has launched to support individuals and families. The helpline's number is 0808 281 5804. The free service, now available in Suffolk, is part of the Shaftesbury Suffolk Memory and Dementia Support programme and aims to … Read Article about Free dementia helpline service launches in Suffolk
Have you visited an emergency department because of your mental health in the last year? Join our survey mailing list this Mental Health Awareness Week
We’re working with Healthwatch Suffolk to explore your experiences of getting urgent help for your mental health from hospital emergency departments (A&E) and other services. We’re still working on our survey, but it will be available very … Read Article about Have you visited an emergency department because of your mental health in the last year? Join our survey mailing list this Mental Health Awareness Week
Changes to the benefits system
We know that many people are confused and worried about recent government announcements regarding changes to the benefits system. Over the next 12 weeks, the government is inviting the public to share their opinions on certain aspects of the … Read Article about Changes to the benefits system