Care Homes to be offered iPads for residents


NHSX are offering iPads to help care homes provide care to residents

During the COVID-19 pandemic, NHSX are helping care homes to provide ongoing care to residents – by providing iPads and helping to improve internet access.

The iPads will help care home residents to receive ongoing care and stay connected to loved ones.

The iPads will allow staff in care homes in England to:

  • Hold video consultations with health and care professionals
  • Use NHSmail (a secure NHS internal email service)
  • Connect care home residents with loved ones remotely
  • Get direct access to any other tools or systems needed to support the care of residents

For care homes without a stable wifi connection throughout their building, they will include a data enabled SIM card with each iPad. The SIM card will be free of charge for 12 months. The iPads are just one of many activities to support care homes and the social care sector with technology and digital tools. 

Before the start of the pandemic, NHSX had already been working to improve access to the internet in care homes and had negotiated a range of connectivity offers to help staff in care homes and their residents to stay connected. NHS Digital and the health and care sector have also been providing digital and technical advice and guidance to care providers to support care giving.

Which care homes can apply for an iPad?

Care homes that receive some or all of their funding for residential care from the NHS or from a local authority can apply. They only have a limited number of iPads, so only care homes that meet their eligibility criteria will receive an iPad.

How to apply for an iPad

To apply for an iPad, care homes can fill in this form

Care homes can find out more about the terms of use here.

The deadline for submitting the form is Friday 23rd October 2020.