We provide inpatient Independent Mental Health Advocacy – working as a advocacy partner within Total Voice Suffolk
By providing information we enable service users and their family carers to know more about their rights and choices when they are an inpatient receiving mental health care and support at Wedgewood House (Bury St Edmunds) and Woodlands (Ipswich).
Examples of the range of issues the SUF Informal Mental Health Advocate can support people with.
Rights – Under current Advocacy arrangements the SUF Advocate is the first point of contact for people who wish to know their statutory rights as either a Voluntary or detained patient, ensuring people know;
- Their rights as a Voluntary Patient, or as a Detained Patient and have the information they need about their care and treatment. This can include the following;
Care Plans – Supporting people to know information about their care plan. This can include confirmation they have a care plan, confirmation that amendments have been made as requested. Confirmation and details about care plan reviews.
Issues regarding patient authorisation for leave from the ward – Supporting people to have information about their request for authorised leave and confirmation that authorisation has been granted.
Complaints – Supporting people to make complaints and where necessary referring onto to TVS partner for NHS Complaints.
Supporting people with care and treatment concerns
One to one time – Supporting people to receive and know more about their one to one time on the ward.
Safeguarding – Evaluating risk and making Safeguarding referrals where appropriate.
Medication, test results and appointments – Supporting people to have information and advice about their medication and confirmation of appointments and the outcome of test results.
Signposting – To other agencies and community resources for discharge planning, peer support or Local Area Coordination.
Relationships with other professionals – Supporting people to navigate for positive outcomes with other professionals, including care coordinators, support workers etc.
Referral on to other Total Voice Suffolk Partners for Independent Mental Health Advocacy (IMHA) and Independent Mental Health Capacity Act Advocacy (IMCA).
To find out more about Total Voice Suffolk and the full range of Advocacy Services please download the Total Voice Suffolk Leaflets Professionals Booklet: TVS BOOKLET RH June 2019
You can also visit the Total Voice Suffolk website here